💸 Refund Policy

At WorkKnest AI Studio, we strive to ensure customer satisfaction. This Refund Policy explains when and how refunds may be granted for credit purchases, subscriptions, or seller transactions.

1. Eligibility for Refunds

Refunds are only considered for duplicate charges, payment errors, or unauthorized transactions. Refund requests must be made within 7 days of purchase.

2. Non-Refundable Items

Refunds do not apply to credits already used, downloaded AI projects, or services already delivered.

3. Seller Transactions

All marketplace purchases are final once digital goods are delivered. However, if a file is missing, corrupted, or fraudulent, please contact us immediately for review.

4. How to Request a Refund

To request a refund, contact our support team via the Contact Page with your payment ID and details. Refunds are typically processed within 5–7 business days.

5. Payment Methods

Approved refunds are issued through the same method used for purchase (PayPal, Paystack, or bank transfer).

6. Disputes

If you file a payment dispute, please notify us first so we can resolve it directly and avoid delays.

7. Updates

We may revise this Refund Policy to comply with new regulations or improve clarity.